Missing/Faulty Part Form
Please fill out the form below if you are missing or have received a faulty part. Detail which part you need, provide a link to the build manual if you feel the description is ambiguous.
Before submitting the form please check that everything else is also in order, that way we can send all items together.
Shipping times (approximate):
- UK: 2-3 working days
- Europe: 3-5 working days
- International: 7-10 working days (in some cases up to 15 working days)
Parts are dispatched on the following Monday of completing this form. You will receive an e-mail notification when dispatched.
Most parts on our products are open-source and "off the shelf", so if you need to get up and running asap you may be able to source the part locally on Amazon/eBay/Ali-express. If you need more details on a parts specifications please contact us.